ESET Cybersecurity For Mac Review – Objective Independent Evaluation

General

ESET Cybersecurity for Mac was released in late 2010 expanding ESET’s NOD or no open door antivirus software for Windows. The advanced heuristics are reported to capture viruses in the wild successfully over the last ten years. This is more appealing than only using virus definitions based on known threats. How well does this work on the Mac?

Cybersecurity For Mac Threats

A Trojan horse threat was identified for Mac OSX in early 2011 that opens a back door for hackers. Most have been pranks putting up a message like “you think your Mac is immune to viruses but it’s not and you have been infected and there’s nothing you can do about it.”

The threat of increasing malware prompted investigation of antivirus software. The Stuxnet worm invaded Iranian nuclear facilities and the Christian Science Monitor recently ran a cover story about cyber warfare, so this is a worldwide concern. This ESET Cybersecurity for Mac review chronicles my experience in downloading and implementing the free 30 day trial version.

I had previously investigated Sohpos for Mac which is free, yet the forums indicated occasional inexplicable problems, whereas Leo Laporte, the Tech Guy, has been advertising ESET Cybersecurity for Mac as lightweight, non intrusive and effective against all types of attack. A single user licence is $39 per year with a discount if you pre pay 2 years.

ESET Mac Installation Experience

Installation is simple and straightforward. ESET does not run as an application, is not visible in the activity monitor and cannot be quit or canceled. It places an icon in the menubar.

I used the default settings for smart scan. For approximately 85 GB, the scan took around three and a half hours. Running in the background the process used few resources but a couple of times ran the processors at maximum capacity. I restarted the computer and restarted the scan which did complete successfully.

Cybersecurity For Mac Results IT Managed Services Near MeĀ 

ESET Cybersecurity “quarantined” 8 files with Windows Trojan horses. I did not find any way to delete the files from within ESET.

The contaminated files were false notification purportedly from UPS regarding undeliverable packages. They had looked suspicious to me, I did not open the attachments, but forwarded them to spam at uce dot gov. ESET found them in my e-mail program’s sent folder.

While it was useful to see them, it seems unlikely the unopened attachments pose any threat.

Still, I was impressed, and decided it is worth having the protection in force.

ESET For Mac Complaints

On occasion MenuMeters showed both processors on my MacBook Pro with 4 GB RAM and Intel Core Duo 2.53 GHz processor running at full capacity.

I opened Activity Monitor but couldn’t really find anything using high levels of resources.

The next day maximum processor use clicked in and did not go away. I opened ESET Cybersecurity for Mac from the menubar. It cannot be deactivated from full protection. Finally I clicked on the Logs section and found a “Mac child process did not complete, retry in 0 seconds” and this process was in an endless loop, with entries cascading down the page in real time where I was unable to do anything to stop it.

I restarted the computer and uninstalled ESET Cybersecurity. Fortunately I had saved the dmg file to have access to the uninstaller.

I next used a terrific application called Find Any File and removed folders for ESET startup, application support and log files. It seemed a lot of the log files included the word crash.

I’m back to trusting Apple for security updates in the operating system software, using caution in downloading and opening programs, and relying on Little Snitch to monitor all outgoing connections.

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